Build a self-service help center to reduce support tickets and improve user experience.
This plugin is for website owners and support teams who need to create a centralized, searchable library of help articles and documentation. It turns a standard site into a self-service support hub, allowing users to find answers independently.
AI-Powered Writing and Analysis uses artificial intelligence to help draft documentation and FAQs, and provides feedback on article quality to identify gaps or readability issues. Live Search and Instant Answers provides a fast, front-end search bar that delivers immediate results and can surface specific answers directly from the documentation. Multiple Knowledge Bases allows you to create separate, organized help centers for different products, teams, or user groups (like internal staff and external customers) from a single installation. Built-in Analytics tracks how users interact with your documentation, showing popular articles and search terms to inform content improvements. Template and Editor Support offers pre-designed layouts and works with popular page builders, allowing for visual customization without needing to write code.
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