PS Support System

This plugin adds a complete customer support system to ClassicPress websites. It is designed for site owners who need to manage user inquiries directly from their admin panel or a public-facing page.

Ticket System: Users submit support requests through a front-end form or the admin area. Tickets are organized into categories for easier management and can be assigned to specific staff members. FAQ Manager: Create and manage a Frequently Asked Questions section. This helps reduce repetitive support requests by providing immediate answers to common questions. User Feedback: Site visitors can vote on whether an FAQ answer was helpful or not, providing data to improve your support content. Email Notifications: Receive alerts when new tickets are submitted or updated, ensuring timely responses. Front-End Integration: Use shortcodes to display the ticket submission form, ticket list, and FAQ section on any page of your site.