This service manages the technical migration of user accounts and digital licenses from one platform to another, following an acquisition. It is for users of a digital product library who need assurance that their access and data are preserved during a platform change.

• License Transfer: Every existing user license is transferred to the new platform's database, maintaining ownership of previously acquired digital products.
• Account Stability: The migration process is completed, with all systems operating stably under the new platform's infrastructure.
• Support Access: Users encountering any issues with their account or downloads can contact live chat support for immediate assistance.
• Continuity Assurance: The service prioritizes ensuring users experience no disruption to their access or digital assets throughout the transition.