This add-on extends the Awesome Support plugin by providing advanced ticket management through custom statuses and labels. It is designed for support teams and administrators who need more granular control over ticket workflows than the default options provide.

• Unlimited Custom Statuses: Create as many status labels as required for your specific processes, such as 'Development', 'Level 2 Support', or 'Awaiting Feedback'.
• Visual Color Coding: Assign distinct colors from a wide palette to each status. This visual system allows for immediate identification of ticket states directly in the list view.
• Native Interface Integration: The custom statuses appear within the existing plugin interface, requiring no additional navigation or separate screens to manage or view them.
• Enhanced Sorting and Filtering: Organize and filter the main ticket list based on your custom statuses, making it simple to group and act on tickets with similar priorities or stages.
• Emoji Support: Add emojis to status labels for additional visual cues and quicker recognition, making the support dashboard more intuitive at a glance.