This add-on connects a support ticket system with the Envato marketplace to authenticate users. It is designed for digital product authors who sell on Envato and need to manage customer support efficiently by confirming purchase validity.

License Validation: The system requires users to enter their Envato purchase code when opening a ticket. It then checks this code against Envato's API to confirm the license is active and valid.

Product-Specific Checks: You can configure the validation to not only confirm a license is genuine but also to verify it corresponds to the specific product you are supporting. This prevents users from accessing support for items they did not purchase.

Flexible Product Rules: Support can be configured differently for each product you sell. You can enable validation for all items, only specific products, or require a license match for certain higher-value items.

Administrative Visibility: License status and details are displayed within the ticket management interface, giving support agents immediate context about the customer's purchase without leaving the system.

API Integration: The tool uses your Envato API key and username to perform secure, automated checks, ensuring the validation process is reliable and up-to-date with marketplace data.