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Let customers modify orders before payment to reduce errors.
This extension provides a self-service option for customers to modify their own orders after placement, primarily before payment is finalized. It is designed for store owners who handle complex orders, such as B2B transactions, where details often need adjustment.
Granular Control: You can set which user roles and order statuses (like 'pending payment') are allowed to make edits. This prevents changes at inappropriate times.
Specific Field Editing: Customers can be permitted to edit billing addresses, shipping addresses, products in the cart, and chosen payment or shipping methods. You can lock specific fields, like zip codes, to avoid shipping cost complications.
Admin Notification: Store administrators receive an automatic email notification whenever a customer edits an order, detailing the changes made. The order status is automatically updated to 'on-hold' for admin review.
Customer Interface: An 'Edit Order' button appears in the customer's account area, providing a clear interface for them to adjust the permitted details of their order.