This add-on creates a direct connection between a support ticketing system and an automation platform. It is designed for support teams and site administrators who want to automate repetitive tasks and improve client communication workflows based on ticket activity.

• Ticket-based triggers: Start automations when specific ticket events occur, such as an agent closing a ticket or a client opening a new one.
• Automated client actions: Perform follow-up actions automatically, like sending an SMS message to a user after they reply to a ticket.
• User management automation: Add tags or referral credits to a user's profile when predefined ticket conditions are met.
• Agent workflow actions: Automate internal processes, such as creating a new ticket in response to another system event.
• Pro and free tiers: Access a core set of triggers for free, with additional advanced triggers and actions available in a paid version.