This is a support ticket system designed for website owners who handle customer service inquiries. It allows teams to receive, organize, and resolve support requests directly from their site's dashboard.

Custom Ticket Fields: Add specific fields to capture relevant customer information, helping agents gather necessary details from the start. Private Agent Notes: Leave internal comments on tickets that are visible only to your support team, keeping internal communication separate from customer replies. Saved Ticket Filters: Create and save custom views to quickly sort tickets by status, agent, or other criteria, making it easier to manage high volumes. Email Notifications: Set up automated emails to alert customers and agents about ticket updates, replies, or status changes. Unlimited Agents & Tickets: Operate the system without restrictions on the number of support staff or concurrent tickets, as it runs on your own hosting.