This is a support ticket system designed for website owners who handle customer inquiries. It allows teams to manage support requests directly from their site's dashboard, keeping communication organized and data under their control.

• Self-hosted ticketing: Operates entirely on your own server with no per-agent fees or limits on tickets, giving you full data ownership.
• Custom fields: Add over 15 field types like dropdowns and dates to tickets and customer profiles for detailed information collection.
• Private notes: Enable agents to add internal comments to tickets that are not visible to customers.
• Advanced filtering: Sort and view tickets using saved filters beyond basic status views for efficient workflow management.
• Email notifications: Set up automated email alerts for events like new tickets or replies, with conditional rules for precise control.