This tool is a customer support ticket system designed for businesses that manage support inquiries through their website. It centralizes communication, allowing teams to track, assign, and resolve customer issues efficiently.

AI-Powered Support Assistant: This optional add-on helps agents by summarizing tickets and polishing replies to save time. Custom Fields: Add over 15 field types to tickets and customer profiles to capture specific information relevant to your business. Private Notes: Agents can add internal comments to tickets that are not visible to customers, keeping team communication organized. Advanced Filtering: Sort and save custom views of the ticket queue to quickly find tickets based on status, agent, or other criteria. Self-Hosted Data: All ticket data is stored in your own website's database, with no per-agent fees or limits on tickets as you scale.