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Automate guest emails for key details, check-in instructions, and post-stay follow-ups.
This add-on automates guest communication for hotels and vacation rentals by sending timed emails based on booking events. It is designed for property managers and hoteliers who want to reduce manual tasks and ensure guests receive consistent, relevant information.
Accommodation-Specific Messages: Create different email templates for various room or property types, ensuring guests get instructions relevant to their specific booking.
Flexible Scheduling: Set emails to send automatically a custom number of days before arrival or after departure for reminders, instructions, or feedback requests.
Multiple Recipients: Send notifications not only to the guest but also to administrators, housekeepers, or other custom email addresses for internal alerts.
Customizable Templates: Design email content using a visual editor and insert macros to pull in specific property details, like lockbox codes or dining hours, automatically.
Manual Trigger Option: In addition to automatic sends, you can manually trigger notifications from the booking management area when needed.