This service is for users of a digital product library who have experienced a platform acquisition and migration. It ensures continuity of access to previously owned licenses and provides support during the transition.

• License Preservation: All existing user licenses were transferred to the new platform's database, maintaining ownership of previously acquired digital products.
• Platform Stability: The technical migration is complete, with systems operating stably under the new infrastructure.
• Direct Support: A live chat function is available for users to report and resolve any account access issues or anomalies encountered after the migration.
• Account Verification: The service includes processes to verify and restore user account statuses, such as lifetime access plans, if they were incorrectly affected during the transfer.