This add-on connects your website forms to your help desk software, allowing support tickets to be created automatically from user submissions. It is designed for businesses that use a help desk platform and want to manage customer inquiries from their site without manual entry.

Custom Form Creation: Build support ticket forms tailored to your needs, with fields that capture specific information from users.

Automatic Ticket Submission: When a form is submitted, the data is sent directly to your help desk account, creating a new ticket without manual intervention.

Field Mapping: Match your form fields to corresponding fields in your help desk, ensuring data is organized correctly in tickets.

Attachment Support: Include file upload or signature fields in your forms to attach documents or signatures to the created tickets.

Template Options: Use pre-built form templates for quick setup or create forms manually with flexible action settings for when submissions are processed.