Petra
AI assistant for GrootMade
Hi! I'm Petra 👋 Ask me to help you find the perfect WP plugin, theme, or template kit.
forked from WS Form PRO - Zendesk™
ZwieForms PRO - Zendesk is not affiliated with WS Form PRO - Zendesk. The name and any related trademarks are used solely for nominative descriptive purposes.
This add-on connects your website forms to your help desk software, allowing support tickets to be created automatically from user submissions. It is designed for businesses that use a help desk platform and want to manage customer inquiries from their site without manual entry.
Custom Form Creation: Build support ticket forms tailored to your needs, with fields that capture specific information from users.
Automatic Ticket Submission: When a form is submitted, the data is sent directly to your help desk account, creating a new ticket without manual intervention.
Field Mapping: Match your form fields to corresponding fields in your help desk, ensuring data is organized correctly in tickets.
Attachment Support: Include file upload or signature fields in your forms to attach documents or signatures to the created tickets.
Template Options: Use pre-built form templates for quick setup or create forms manually with flexible action settings for when submissions are processed.