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Manage customer inquiries directly from your website dashboard.
Contact Support is a plugin that adds a customer service ticketing system to your website, allowing site owners and small teams to handle support requests without external software. It is designed for businesses that need a simple, integrated way to manage customer communication.
Ticket Management: Create, assign, and track support tickets from a centralized admin panel. User Submission Form: Provides a front-end form where site visitors can submit their questions or issues. Email Notifications: Automatically sends alerts to both administrators and users when tickets are updated. Status Tracking: Allows you to mark tickets as open, pending, resolved, or closed to monitor progress. Response History: Keeps a complete log of all correspondence within each ticket for reference.