This service provides continuity for users of a digital asset library following its acquisition by a new company. It is for existing customers who need assurance that their purchased licenses and account access remain intact during and after the transition.

The platform ensures a smooth transfer process with several key commitments. License Preservation guarantees that every existing customer license is accurately migrated to the new company's database. Account Stability confirms that the technical migration is complete and systems are operating reliably. Direct Support Access offers live chat assistance to resolve any post-migration issues promptly, such as account access or download problems. The focus is on maintaining service without interruption for the existing user base.