Petra
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Diagnose and fix DNS resolution failures for your website.
This diagnostic tool is for website owners and administrators who encounter a specific error indicating their site's origin server cannot be found. It helps identify that the problem is a DNS resolution failure at the server level, not a local connectivity issue.
Error Identification: Clearly states the nature of the problem as an "Origin DNS error," distinguishing it from other types of network or server errors. Actionable Guidance: Provides separate, specific instructions for website visitors and, most importantly, for the site owner to check and correct DNS settings. Technical Details: Supplies a unique Ray ID and timestamp for tracking the error event within the network's systems, aiding in support investigations. Root Cause Focus: Directs the site owner to verify critical configuration elements, such as CNAME records, ensuring they are correctly set and pointing to a valid, accessible destination. Self-Service Resolution: Enables technical users to diagnose and potentially fix the problem without immediate external support, reducing website downtime.