This is a customer support ticket system designed for businesses that manage support directly from their website. It centralizes customer inquiries into a trackable ticket system that both customers and support agents can access.

Custom Fields lets you collect specific information by adding over 15 field types like dropdowns and dates to tickets or customer profiles.

Private Notes allows your support team to add internal comments to tickets that are hidden from customers.

Advanced Filtering provides tools to sort and view tickets based on custom criteria, with the option to save these filters for repeated use.

Self-Hosted Data means all ticket and customer information is stored in your own database, with no limits on the number of agents or tickets you can have.

Email Notifications can be configured to automatically send alerts for events like new tickets or replies, with conditional rules to control when they are sent.